Online Reputation Management

Creating, Improving, and Nurturing the online reputation of web3 projects. Negative reviews appeared? Reviews with low ratings? Unpleasant comments?

We know what to do. We will improve your reputation and increase customer loyalty.

The Service

ORM (online reputation management) - a complete set of services to create and improve the public image of your project/brand. The main task of ORM is to control the emergence of reputational risks, identify and reflect negative messages, distribute content online to build brand loyalty, support your PR objectives and generate interest in marketing campaigns.

• Problems we solve

  1. Negative reviews (Trustpilot, Sitejabber etc.)

  2. Article-reviews in media with low ratings

  3. Open defamation

  4. Disgruntled comments

  5. Attacks by competitors

Solutions we offer

Reviews

• Increase positive feedback on reviews sites

• Work with Trustpilot, Sitejabber and other sites

• Build an NPS system inside the project

• Details

  

  A step-by-step plan for generating reviews:

  • Analyzing the current reputation

  • Preparing a list of top-3 websites for publishing your information

  • Building a semantic core

  • Making a content plan

  • Encouraging happy customers to write reviews

  • Providing a progress report every month

  • Providing a total of 100+ positive comments

💸 Price: $3,000 for 100 reviews

🕑 Timeline: 2 month

Real-time Internet Monitoring

We monitor the biggest social medias and web portals for information about your project or industry you are in. Based on that we create a comprehensive analysis of the attitudes, problems, and opinions of your existing clients and potential ones.

• Prevention of crisis situations

• Analyzing the attitude of users towards the brand on the web

• Competitor Analysis

• Poly-branding

• Industry analysis

• Details

  

  What sites do we monitor?

  • Social networks Facebook, Twitter, Reddit

  • Large internet portals

  • Blogs, feedback sites

  • Online media, messengers

  What tasks are we solving?

  • Brand analytics

  • Competitor Analytics

  • Industry analytics

  • Infopreneur analytics

💸 Price: $3,000 per month

🕑 Timeline: 1 month

Working with Mentions

Monitor brand or competitor mentions in real-time. Depending on the tone of the message, we respond with different tools: brand agents or official representatives.

What tasks we solve:

• Leveling negativity

• Advising the users about the brand's products, promotions, and discounts.

• Forming the "right" opinion of the brand among the audience

• Initiating discussion dialogues

💸 Price: $3,000 for 300 comments

🕑 Timeline: 1 month

SERM

Comprehensive formation of positive/neutral search engine results.

• Creating a positive brand image in search results

• Ability to influence consumer's decision to purchase a product/service

• What is included in search engine generation:

  • Working with regional and non-geo-referenced search results

  • Search Engine Optimization

  • Creation of named websites and content islands

  • Creation and optimization of groups and profiles in social networks

  • Creating channels/playlists on video hostings

  • Posting discussion threads on forums

  • Creating accounts on blog platforms

  • Placing articles on Internet news portals

  • Optimization of the official site

  • Cards in directories of organizations

  • Pages on wiki resources

💸 Price: from $3,000/month

🕑 Timeline: from 6 months

Publications in Media

• Increasing the number of mentions of the brand on the Internet

• Forming the "right" opinion about the brand among the audience

💸 Price: from $1,000

🕑 Timeline: 1 month

Steps

1. Project’s needs and budget analysis

2. Offer preparation

3. Offer adjustment and approval by the client

4. Upfront payment

5. Campaign start

6. Tracking & Reporting on results